Privacy Policy

Effective Date: 26th June 2024

Welcome to Squire Group. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Please be advised that all verbal conversations, including those conducted in person, over the phone, or via multimedia platforms such as Microsoft Teams, Zoom, and similar services, may be recorded for training and security purposes. By participating in these conversations, you consent to this recording. We value your privacy and security, and these recordings assist us in enhancing our services and maintaining the safety of our interactions.

Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, and other contact details.

Technical Data: IP address, browser type, operating system, and browsing behavior.

Financial Information: Payment details, if applicable.

Location Data: If using location-based services.

Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use the collected information for various purposes, including:

Providing and improving our services
Processing transactions and sending related information
Responding to inquiries and providing customer support
Sending promotional communications, subject to your preferences
Monitoring and analyzing usage patterns and trends
Ensuring the security and integrity of our services and website
Complying with legal obligations and resolving disputes

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

With your consent
To trusted third-party service providers who assist us in operating our website and services, provided they agree to keep this information confidential
To comply with legal obligations, enforce our site policies, or protect ours or others' rights, property, or safety

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie preferences through your browser settings.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server environments.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access and receive a copy of your personal data
The right to correct or update your personal data
The right to request the deletion of your personal data
The right to restrict or object to the processing of your personal data
The right to data portability

To exercise these rights, please contact us at customer.services@squiregroup.co.uk.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Squirealarms Ltd

customer.services@squiregroup.co.uk

0116 2623916

Thank you for trusting Squire Group with your fire, safety and security needs. Your privacy is important to us.